How it works

A lead lands. The owl answers.

LotOwl reads every internet lead the moment it arrives, answers the buyer in under a minute, and keeps the conversation going until your team can take it from there.

Example · one lead, overnight
  1. Lead from CarGurus2021 RAV4 XLE. “Is it still available?”
  2. The owl answersYes, it's on the lot, with the price and one question
  3. Visit bookedSaturday at 10:30, from your lot hours
  4. Your team picks it upThe whole chat, and what the buyer wants
From lead to visit

Five things happen. You only do the last one.

01

A lead comes in

Cars.com, Autotrader and your website forms send leads as ADF emails. CarGurus sends its own. All of them go to your LotOwl lead address, set up on your setup call.

  • Cars.com
  • Autotrader
  • CarGurus
  • Your website forms (ADF)
02

The owl answers in under a minute

It writes back in the buyer's language: English, Spanish or Portuguese. It answers by text, email or WhatsApp, at any hour.

EmailWhatsAppTexting

Texting turns on as soon as the carriers approve your number, usually within a couple of days.

  • English, Spanish and Portuguese
  • Text, email and WhatsApp
  • Any hour, every day
03

It knows your lot

The owl reads the cars listed on your website every day. You can also upload a list of cars in a CSV file. It only talks about cars you actually have, and it follows your hours, your specials and your rules.

  • Your website listings, read daily
  • Optional CSV upload
  • Your lot hours for visit times
04

It books the visit and tells your team

When a buyer is ready, the owl offers visit times from your lot hours and alerts the people you choose. If nobody picks the lead up, it sends a reminder. Every lead also goes into your CRM as an ADF email.

  • Alerts to several people
  • A reminder if nobody picks it up
  • Leads into DealerCenter or any CRM that takes ADF
05

Your team sells the car

You see every conversation in your dashboard, sorted by who's ready to buy. Take over any chat with one tap, or pause the owl any time.

  • Take over any chat
  • Pause any time
  • Dashboard in 3 languages

Watch the owl answer a buyer.

Pick a situation. On the left, the buyer's phone. On the right, what your team gets.

9:41
Sunrise AutoText message

What your team gets

Sunrise Auto · example

    Now try the real one as a buyer →

    These are examples. The real owl runs on a demo lot: no sign-up, no call.

    Quiet buyers

    Buyers who go quiet get followed up for 90 days.

    Lots of buyers ask once and disappear. The owl checks back with them over 90 days, politely, and stops the moment someone says stop. A buyer who opts out is never contacted again.

    1Day

    A light check-in about their car

    3Days

    Something useful: it's still here, or one or two like it

    7Days

    No pressure: “I'll let you know if one like it comes in”

    14Days

    Real news, if there is any: a price drop or a car like theirs

    30Days

    A brief check-in with what's new on your lot

    60Days

    A brief check-in with what's new on your lot

    90Days

    The last one. Then nothing more

    Only at good hoursMonday to Saturday, 10 AM to 7 PM in your time zone. Never two in one day.
    Written for that buyerEach one uses the conversation and the cars on your lot today.
    Stops on STOPIn English, Spanish or Portuguese. One confirmation, then never again.
    What you get every week and month

    You always know what the owl did.

    Weekly results

    An email every week: leads answered, visits booked and buyers handed to your team.

    What's selling

    A monthly email on what buyers are asking for, including cars they want that you don't have.

    Cars sold

    A monthly report of the cars the owl helped sell, from the sales your team marks.

    Going live

    From sign-up to answering leads, usually in days.

    Sign up

    Pay online. Then a short form with what the carriers need to register your texting.

    The setup call

    We point your lead sources to LotOwl and learn your lot: hours, cars, team, financing.

    Live that day

    Email and WhatsApp answer buyers from the end of the call.

    Texting turns on

    As soon as the carriers approve your number, usually within a couple of days.

    Where the owl stops

    It answers and books. Your team sells.

    It doesn't negotiate or closeWhen a buyer is ready to talk numbers, it hands them to your team.
    It doesn't promise approval or a rateA buyer who wants to apply gets your own credit application link.
    It never asks for sensitive detailsNo Social Security numbers, birth dates, license or bank details by text.
    It only talks about cars you haveYour listings, your prices and your rules. Nothing it can't stand behind.
    Questions

    Before you try it.

    How long does setup take?

    One call. We point your lead sources to LotOwl and learn your lot while you're on it. Email and WhatsApp answer buyers from the end of the call. Texting turns on as soon as the carriers approve your number, usually within a couple of days.

    Will it sound like us?

    It answers from what you tell us on the setup call: your hours, your cars, your financing and trade-in options, your specials and your rules. It writes in the buyer's language: English, Spanish or Portuguese.

    What if it says something wrong?

    You can read every conversation, take over any chat with one tap and pause the owl any time. It only talks about cars you have, never promises approval or a rate, and hands buyers to your team when they want to talk numbers.

    Do I still need my CRM?

    Yes. LotOwl answers and books; your CRM keeps your records. Every lead also goes into your CRM as an ADF email, which DealerCenter and most dealer CRMs take.

    Where do the car details come from?

    From the cars listed on your website, read every day. You can also upload a list of cars in a CSV file.

    Setup

    One call. No tech work for you.

    We point your lead sources to LotOwl and check everything works while you're on the call. No DNS records, no software to install.

    Try it as a buyerTalk to us